Privacy Policy

At smartmall.com.pk, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, we automatically collect specific data about your device, including details like your IP address, browser type, time zone, and some of the cookies stored on your device. We also gather information about how you interact with the site, such as the web pages you visit, products you view, and how you navigate the site. We refer to this as “Device Information.”

We gather Device Information through the following methods:

  • Cookies: Small data files placed on your device to store anonymous unique identifiers. To learn more about cookies and how to disable them, visit All About Cookies.
  • Log Files: These track actions on the site, including your IP address, browser type, and time/date stamps.
  • Web Beacons: Electronic files used to collect data about your browsing activities.

Additionally, when you make a purchase or attempt to do so, we collect personal details such as your name, billing and shipping address, payment information (including credit card numbers), email, and phone number. This is referred to as “Order Information.”

Together, Device Information and Order Information are categorized as “Personal Information” in this policy.

How We Use Your Information

We use the Order Information primarily to fulfill your orders, including processing payments, arranging shipments, and sending order confirmations. Additionally, we use this information to:

  • Communicate with you,
  • Review orders for potential fraud or risk,
  • Provide personalized marketing based on your preferences.

We utilize the Device Information to screen for fraud, enhance the site’s functionality, and optimize our customer experience. This includes analyzing site interactions and the performance of our marketing campaigns.

Your email address may also be used for sending you updates, new product information, or promotional content. You can unsubscribe from our mailing list at any time.

Do Not Track

Please note that our site’s data collection practices are not altered when we detect a Do Not Track signal from your browser.

Your Rights

If you are located in Europe, you have the right to access, correct, update, or delete the Personal Information we hold about you. To exercise these rights, contact us using the information below.

Please be aware that your data may be transferred outside of Europe, including to countries like Canada and the United States.

Data Retention

We retain your Order Information for record-keeping purposes unless you request its deletion.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions, concerns, or complaints about our privacy practices, please contact us at [email protected]