Warranty and Terms
- We will gladly accept any return with original packing, labels, user manuals etc. within 7 Days of purchase for a refund or an exchange.
- Please return goods with a copy of the invoice and mention the reason for returning the items.
- Customer needs to return the product via traceable delivery i.e. courier or registered post on his own expense to our address.
- Shipping charges will not be refunded.
- Products on sales can be return with in 24 hours after order receiving.
- Refund requests will be processed within 7 working days after receiving the return products.
- Refund will be issued to EasyPaisa account.
- All returns should be sent to our address mentioned below.
- For further queries about exchanges and returns, please contact us at [email protected]
- Follow these simple steps to return or exchange your item(s):
1. Send Email
If you wish to return or exchange any portion of your online order, please write us an email detailing the reason of return. Please email to [email protected] within 24 hours after receiving your order.
2. Repack Product
Please make sure that the item(s) you wish to return, are carefully packed along with all goodies, user manuals and in their original packing.
3. Ship to
Customer needs to return the order via traceable delivery i.e. courier or registered post on his own expense to the following address:
Smart Mall
Bahria Town, Lahore.
WhatsApp Support : 0345 1234 567 ( 9:00 AM to 6:00 PM Monday – Friday )
